People & culture
Want to know what makes Tchibo a good employer?
Quite simple: our staff are the faces behind the brand. Around 12,100 people work for Tchibo worldwide - over 7,900 of them in Germany. We see ourselves as a one big family in which everyone can contribute their skills and talents in order to inspire our customers again and again with diversity and a wealth of ideas. Read on to find out what makes Tchibo so special as an employer, what career opportunities are available and some very personal Tchibo stories that our colleagues have to tell.
With Tchibo as an employer, you become part of one big family. We are a team of strong personalities who are passionate about our brand and inspired by the diversity that makes us so special. More important to us than agreeing about everything is openness, honesty and genuine closeness. Everyone is allowed and encouraged to be who he or she is. We support each other and pull together. In the end, we are all one Tchibo.
Our best customers
Every day we give our all to inspire our customers with our products and to offer them a great experience in our shops. Of course, we never miss out on that ourselves: Whether obtained online or from the in-house shop at our Tchibo headquarters in Hamburg - as soon as you start at Tchibo, you quickly become one of our most loyal customers. So as soon as they start at Tchibo, employees quickly become our brand ambassadors.
The best conversations usually happen over a cup of coffee, don't they? Personal exchanges are just as much a part of our Tchibo corporate culture as good coffee. Whether in the cafeteria or over lunch in our restaurant, we love to network with each other and learn more about each other during short culinary breaks.
How would you describe cooperation and colleague cohesion at Tchibo? I think that cohesion is the main reason many people stay at Tchibo for a long time. Colleagues become friends and sometimes the working day ends together at the leisure centre (FZ).
Intern Corporate Communications
What has been the most exciting experience of your work so far? I particularly enjoy working on our podcast "5 cups a day". We have many different topics and guests (both external and from Tchibo) who can report with their special areas of expertise.
Dual Student Business Administration
Which object would you describe as representative of your work at Tchibo? A coffee to-go cup. In every department I go through, the coffee in the cup changes - sometimes with sugar, sometimes black, sometimes with milk foam. You always get to know something new and at the end you have found your individual favourite coffee. A coffee to go works wonders!
Apprentice Property Manager
What do you find special about the culture at Tchibo? The openness and the relaxed atmosphere. Sometimes you have conversations with colleagues at the coffee bar who you didn't know at all before.
Our slogan is " We dare to stay different. Do you?" How do you make a difference at Tchibo? How do you stay different? By simply being myself. We are looking for authentic personalities, and you can find them working here too. Every person is an individual and so is able to contribute something different at Tchibo. I feel comfortable being who I am and this aligns with the Tchibo DNA.
Lead Digital Innovation Coffee
What have been the best moments in your job at Tchibo so far? The best time I have had was actually a trip to the Machare coffee plantation in Tanzania, as one of the first participants of the Coffee Academy. I was able to learn first-hand how much time and incredibly hard work is needed in the country of origin, to enable us to drink a good cup of coffee here in Hamburg.
What exactly do you do in your job at Tchibo? The best description of the work of a designer is product creator. I try to identify needs and come up with products that, in the best case, make people's lives easier. I pay attention to using the right materials and colours, as these also play an important role.
Media designer / graphic designer
What are the highlights for you during a normal working day? When samples for a showcase design are delivered, the great e xcitement is always to see whether everything fits and then to view the object we have created on the screen in 3D.
Trainee Shop Manager
Was there a recent project or work situation that called for courage? When I took over the position of deputy branch manager during the trainee week.
Shop Manager Hamburg Headquarters
Which Tchibo products do you come across most often in your work? Almost all products. Our roasted coffee, our non-food articles, Tchibo Mobil, etc. Actually, I deal with all products on a daily basis.
Shop Manager Hamburg Osterstraße
What did you think of Tchibo before you started working here and has your impression changed since? I used to think Tchibo was just a shop where only my parents would find something to suit them. Since working here, that has changed completely. Tchibo has also changed significantly over time, it has become more modern and also more attractive for younger people.
Our process experts
Team Leader Shop in Shop Concepts
What are your personal highlights on a normal working day? Definitely the opening of a long-planned shop. We plan shops individually and I'm always thrilled about how shiny and new our shops are when they open!
Team Leader Buying Home & Living
What has been the most exciting experience of your work so far? Every trip to Asia is an adventure. The visits to the factories where our products are made are always exciting and even after more than 20 years you learn something new.
Team Leader Road Transport Operations
What exactly do you do in your job at Tchibo? I make sure that the organic boxer shorts arrive at our customers house and the coffee rarity for the shop on Mühlenkamp on time.
Team Leader Customer Care
Which Tchibo products do you come across most often in your job? Since one of the main tasks of my team is customer contact processing, we come into contact with all Tchibo products sooner or later. Personally, I enjoy diving deeper into the world of Tchibo coffee.
Our future creators
Project Manager Logistics & Sustainability
Which Tchibo products do you come across most often in your job? All of them and none of them. I don't have direct contact with the products, but we still move them all.
Senior Manager Sustainability
What was your best moment in your job at Tchibo? I was the first buyer to work in our Hong Kong office TMH for half a year in 2001. During this time, I had the chance to gain a lot of insight into the procurement structures, travelled to many countries and met many of our producers.
Lead Manager Sustainability Coffee
What exactly do you do in your job at Tchibo? I and my team are responsible for working with our coffee farmers and their families to improve their living conditions, while also protecting the environment.
Career Programme Sales Manager Distribution
What made you take a job at Tchibo? I was looking for a new challenge within a company where one's own personality is valued and the focus is on continuous development. I then became aware of an opportunity at Tchibo, specifically the Sales Manager Career Programme. I am currently in the first phase as District Manager for Sales Depot on the road.
Our production geniuses
Group Leader Packing Operations
Why did you decide on your current job/position? I wanted to change industries and became aware of Tchibo when I was writing my Master's thesis on sales models and sustainability. I missed doing practical work while working for years in an office.
Manager Packing Operations
What are your personal highlights on a normal working day? After setting up the machines, overseeing trouble-free production.
Lead Quality Promotion
What object would you describe as representative of your job at Tchibo? Maybe a magnifying glass, because we are the ones who put our products "under the microscope" and decide whether the product is safe and produced according to the quality standards.
Group Leader Packing Operations
What has been the most exciting experience in your work so far? My managers are open-minded and so I am allowed to tackle new things: Especially when it comes to digitalisation at our factory.
Our online specialists
Team Leader Engineer Mobile Apps
Why did you choose your current job/position? I was looking for a challenging new job that was interesting, technically demanding and equipped with modern tech-stacks. I was also looking for a company that is family-oriented and can flexibly adapt to the needs and tasks of a parent. Tchibo was exactly such a company.
Head of PM Order & Customer
What are your personal goals at work? All our customers should understand how unique our model is and be guided through the webshop in such a way that they actively perceive and understand the themes on offer. We want to turn our customers into loyal customers. We want to inspire our customers with our ever-changing themes and awaken desires in them that perhaps they have not actively thought about.
Team Leader Analytics & Data Science
What did you think of Tchibo before you started working here? Before I started at Tchibo, I thought of Tchibo as a kind of decentralised franchise network. I didn't drink coffee at the time and hadn’t come into contact with the Tchibo business model, at least not consciously. My eyes widened as the rich history and large size of Tchibo became clear to me.
Online Intelligence Manager
What object would you describe as representative of your work at Tchibo? That's a difficult question. Maybe puzzle pieces that symbolise individual pieces of information that we extract from the data in order to create a holistic picture and story.